This list contains the top ten best auto insurance companies based on affordability, value of services, and responsiveness. Because, after all, what good is having a rock bottom rate if you don't get enough in return or can't get the help you need when you need it.
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The Top Ten
1Geico
“I love GEICO, they have EXCELLENT customer service!!! They are always great, they're always so personal, they are always there to help all day and night and weekends and you don't have to worry about someone being on vacation or sick because there's always more and great agents there to help. Plus they work with other outside companies and you can get discounts other places just for being with them. I just wanted to say I think GEICO is worth calling and getting a quote if you don't already have a policy.
“I love Geico. I've tried them all in this one is the best for sure! Go Geico! My only real issue with them is they are a call center which means no local agents like state farm which also equals less small biz development for the community but as far as a provider they're awesome!
“Switched from Allstate after 24 1/2 year and Saved $600.00 every 6 months. Was paying $1298 and now $698. 10 and now I'm switching home insurance also. Thank You GEICO for SAVING me $1200 a year on my AUTO.
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2Esurance
“I was tired of my insurance payments going up and up and up, so thought it was time to start shopping for new insurance. I had tried over the Internet before but hadn’t a clue what I was doing, so I just gave up. I had my previous insurance elsewhere and came to find out I was paying way, way too much. I am saving $750. 00 a year by switching to Esurance! I could not believe it! I immediately started the process of switching, and I am now a new Esurance customer and a very happy one! Today, I received my policy and cards via email just as promised and am glad I switched!”
“This is a good one, I had tried many but this is best.”
“Great prices compared to everyone else.”
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3Liberty Mutual
“I am a 40 year customer. They are personal, competitively priced, and are quick and professional wiht price. Sometimes they try to raise prices at renewal time if you don’t stay on top of your policy.”
“Had allstate and switched to Liberty Mutual due to rates and service. Wait times are much shorter as well”
“Truly the best insurer. State Farm might be the largest insurer. However Liberty Mutual is conservative and is much better with Customer Service, Paying Claims promptly and has a much better reputation and always will than State Farm.”
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4State Farm
“I have been with State Farm 32 years, and have had the same agent the entire time. He has been faithful to help keep costs in check. The few claims I have had (mostly homeowners claims) he has made me feel like he genuinely had my interests at heart.
“Never had an insurance company like State Farm! My agent neveer tries to sell me something- rather helps me figure out what I need and what I can afford. Great discounts and truly caring people!
“You don't know how good they are until you make a claim. We've had SF for 15 years. All claims paid, no questions. They recently totalled my car due to hail damage and paid me above bluebook value. It made a great down on my new car. Friends with Geico and other insurers are fighting over their claims for the same damage. SF totalled 60% of all claims from the hail storm. They inspected the cars, made the offers and cut checks. They even picked up my car at the dealer when I got the new car. Love State Farm!
5Allstate
“Definitley allstate is #1 they will always have your back!
“Hands down, the best insurer around. After a recent accident, they took such good care of us, I switched to Allstate. I can't believe that despite 10 years with State Farm, I'm saving almost $600 / yr with better coverages.
“Immediate accident forgiveness and real agents-not lizards nor 800 numbers.
6Progressive
“Progressive was very user friendly! I was amazed how easy it was to do this online. The monthly premium we are now paying is excellent! I regret not looking at this company sooner. The representative I spoke to to was also very helpful.
“Progressive makes your claim service as easy as it can be. They take the stress out of dealing with the whole situation. I am so happy they are my insurance company! My co-workers are as impressed with Progressive as I am, now that they are seeing how Progressive is handling my claim.
“there service and willingness to help resolve a cliant problem goes above and beyond the normal call of duty.
7AAA
“Courteous, professional service every time I have called with a question or concern.
“We were in a accident, got rear-ended by a un-insured texter. AAA has covered EVERYTHING, no hassles, best there is. Agent and adjuster are great. They care!
“Had a bad accident and they were there every step of the way, I never had to follow up with them, they were there when I needed them most. Life long customer of AAA
821st Century Insurance
“Great customer service... and everyone gets the free roadside assistance. best so far”
“The quote I received was LESS than the rate I was paying through Allstate WITH my multi-policy discount.”
“They quoted me the best rate for auto insurance compare to Geico and Geico is good with car insurance rate as well but 21st beat it hands down”
9Nationwide
“Nationwide was truly on my side.They were FAIR and FAST!! I am so glad I joined.
“Nationwide fights hard to beat other insurance companie's rates! They are truely on your side and I am very satisfied with my policy :) Join Nationwide toady and save!
“first class claim service all the way around.
10American Family
“The best claims experience that any company has provided me. Brad Bodden In Madison Wisconsin has taken care of all my needs and has made sure that my assets are protected for years to come. The best all around service in the industry hands down!
“AMERICA FAMILY in Vancouver WA is great! The agent in the Down Town Area is amazing. I called Progressive, Geico, State Farm and all the Big guys. AMFAM Was not only the best price but also the best service.
“Completely personal. My family has had our agent for over 10 years. I wish they were in all states.
The Contenders
11USAA
“Without a doubt the best bank for those of the Armed Forces. You can even cash checks using your Iphone/Android phone. They have full services, from Credit cards to Financial Planners!
“I have been with them since 1964. Their Auto rates are the lowest. Their home and R V rates are the lowest. Their bank has a no fee system. The bank repays ATM charges when you use a different bank. EVERYTHING is first class!!
“I have been with USAA for 22 years and my father has been with them for 40 years. They have the best rates of all the insurance company's by far. I have had other insurance company's contact me to change to their company, but when I told them I was with USAA they said they coudn't touch their rates.
12Farmers Insurance
“My agent really took the time to explain or I should say educate me on my policy how to read what each part meant and scenerios of how I was covered if something happened. I ended up paying a little more in premium but the protection I have for myself and my family makes me feel like I’m a celeb. My agent values protecting my family, I also like the fact he calls my house just to see how we are doing. If you live in the Kansas City area, Farmers agent Troy Bower would be a real blessing to your home.”
“I notice that Farmers is on the scene ready, willing and able to help in a disaster or crisis.”
“Farmers was there when I needed them most. CA Fires almost devastated my life,
but Farmers was there for me.”
but Farmers was there for me.”
13Ameriprise
“Great rates on higher coverage (100/300) per incident. Very nice customer service.
14Travelers
“The Best period, you get an actual local agent and not somebody at a call center in another state like GEICO and Esurance. Plus because they use independant agents you know you're getting the best company for you. My previous State Farm agent always told me State Farm was the best... of course he did it's all he could offer me. After I paid high premiums for 11 years with State Farm I'll be a Travelers customer for life.
16AARP
“Saved me $370.00 on a three car policy and have nad no problems with the two claims I had within the last three years. Easy to work with on the phone or on line, you can choose your own repair shop and they will back you if the repairs are not correct. Had State Farm before and they did not have a firm handle on my account. I was recieving notification of changes constantly, $11.00 here and $14.00 there. When I would call to inquire, If I could get through they were never sure or justify why the small changes. They took all my pocket change, will not go back, I found a new home after years at SF.”
17GMAC Insurance
“Have had very good experience’s with them in the 20 years I’ve been with them. No hassles so far.”
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